Privacy Policy

Foresight Mental Health P.C. (“Foresight”) values our members’ privacy and we are committed to safeguarding your personally identifiable information (defined below).  This Privacy Policy explains how information is collected, used, and shared with respect to your access and use of the services provided by Foresight, whether through our website (https://www.foresightmentalhealth.com/) (the “Website”), our member portal (“Portal”), or direct communication with our employees and representatives (collectively “Services”).  

What Information We Collect

  • Personally Identifiable Information:  Personally identifiable Information (“PII”) means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, and phone number.  We collect PII from you when you sign up for Foresight Services.

 

  • Non-Personal Information:  In order to provide our Services to you and improve your Foresight experience, we may also collect non-personal information such as mobile device IDs, internet protocol (“IP”) addresses, web browser information, referring page URLs, and data related to your interactions with our Portal and Website, including voice recordings.

 

  • Health and Medical Information: To be able to provide services, we also collect some Protected Health Information (“PHI”) from you. PHI is information that identifies who you are and relates to your past, present, or future physical or mental health or condition, the provision of health care to you, or past, present, or future payment for the provision of health care to you, in some cases PHI can include voice recordings. Medical information collected includes things like your physician’s name and address, insurance information, prescription information, non-prescription drug information, medical diagnostics, and medical history.  THE COLLECTION AND USE OF YOUR HEALTH INFORMATION IS ADDRESSED IN OUR NOTICE OF PRIVACY PRACTICES. BY AGREEING TO THIS PRIVACY POLICY, YOU AUTHORIZE FORESIGHT TO USE YOUR PHI FOR FORESIGHT’S MARKETING ACTIVITIES, BUT ONLY AS DESCRIBED IN THE NOTICE OF PRIVACY PRACTICES, AND ONLY AS OTHERWISE AGREED TO BY YOU IN WRITING. 

 

  • Cookies, Web Beacons and Other Technologies:  A “cookie” is a small data file that certain websites write to your hard drive when you visit them.  A cookie file can contain information such as a user ID that the website uses to track the pages you've visited, but the only PII a cookie can contain is information you supply yourself.  A cookie can't read data off your hard disk or read cookie files created by other websites.  Some parts of the Service use cookies to understand user traffic patterns and to tell us how and when you interact with our Website, Portal and Service.  We do this in order to determine the usefulness of our Website, Portal and Service information to our users, to see how effective our navigational structure is in helping users reach that information and to customize and improve our Website, Portal and Service.  Unlike persistent cookies, session cookies are deleted when you log off from the Website, Portal and Service and close your browser.  If you prefer not to receive cookies while browsing our Website, Portal and Service, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence.  You can also refuse all cookies by turning them off in your browser.  You do not need to have cookies turned on to use/navigate through many parts of our Website, Portal and Service, although if you do so, you may not be able to access all portions or features of the Website, Portal and Service.  “Web Beacons” (also known as Web bugs, pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be included on our Website, Portal and Service for several purposes, including to deliver or communicate with cookies, to track and measure the performance of our Website, Portal and Service, to monitor how many visitors view our Website, Portal and Service, and to monitor the effectiveness of our advertising.  Unlike cookies, which are stored on the user’s hard drive, Web Beacons are typically embedded invisibly on web pages (or in an e-mail).

How We Use Your Information

 

We use the information that we collect to provide you our Services, including but not limited to, providing appropriate services, conduct consultations and evaluations, providing you treatment related information, giving health and service recommendations, displaying personalized health notifications, marketing and advertising products and services, and optimizing our internal systems and processes. We monitor the patterns of usage on our Website and Portal and use any feedback you give us to identify ways to improve the user experience and improve functionality.

 

We use your information to communicate with you through our Portal, text messages, emails, and in certain situations by phone call. It is important for us to be able to contact you in order to keep you updated on any issues with your prescription, your doctor’s instructions, or your insurance. We may also send you notifications related to prescription and order status, delivery confirmations, security alerts, Portal updates, new services, and other administrative messages.

What Information We Share

  • Information Shared to Perform Services. As described in our Notice of Privacy Practices, we may share your information with your doctors or other health care professionals involved in your care or treatment.

 

  • Information Shared with Service Providers.  We may share your information with third party business associates that we contract with to perform various services (for example, server hosting, billing, etc.).  The information we share with business associates is limited to that information needed in order for them to provide the contracted services.  Also, each business associate is required under our contracts with them to protect your personal and medical information, and not to use it for any reason except as necessary to provide the contracted services.

 

  • Information Shared with Third-Parties.  We may share your aggregated information and non-identifying information with third parties to conduct on-going quality improvement activities, or for industry research and analysis, demographic profiling and other similar purposes.  In some cases, we receive remuneration for sharing non-identifying information with third parties. 


Required Disclosures for the Protection of Others.  We may disclose your information in situations where it is required (or if we believe it is required) by federal, state, or local law.  We may also disclose information in response to a court order, subpoena, discovery request, or other request in connection with a judicial or administrative proceeding or from a law enforcement official.

How to Modify Your Information

 

You can access and modify the PII that you provide to us by contacting Foresight and requesting a modification.

Security of Information

 

Your account information is password-protected for your privacy and security. Foresight safeguards the security of the information you provide to us with physical, electronic, and managerial procedures.  In certain areas of our Website and Portal, we use industry-standard technology to encrypt data and enhance the security of data transmissions.  While Foresight is committed to protecting your PII, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your PII when you are on the Internet.  It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

 

To further protect your privacy, you may choose to stop receiving marketing, promotional, reminder, or notification emails, direct mail, phone and mobile marketing communications from Foresight.

Notice for California Users and Residents

 

Under California Civil Code Section 1789.3, California users are entitled to a specific consumer rights notice.  If you have a question or complaint regarding our Website, please send an email to info@foresightmentalhealth.com. You may also contact us by writing to Foresight at 3017 Telegraph Ave, Suite 210 Berkley, CA 94705. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210.

 

Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask for a notice identifying the categories of PII which we share with certain third parties for direct marketing purposes under certain circumstances and providing contact information for such third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: Foresight at 3017 Telegraph Ave, Suite 210 Berkley, CA 94705.

Do Not Track Signals

Our Website does not have the capability to respond to "Do Not Track" signals received from various web browsers.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time.  Any changes to our privacy policy will apply to the information that we already have about you at the time the changes become effective as well as information that we receive about you in the future. By continuing to use the Services after the changes become effective, you agree to be bound by the revised policy.

Contact Us

If you have any questions or concerns about this privacy policy, please email us at info@foresightmentalhealth.com

Privacy Practices

Privacy Policy

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