What Information We Collect
Personally Identifiable Information: Personally identifiable Information (“PII”) means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, and phone number. We collect PII from you when you sign up for Foresight Services.
Non-Personal Information: In order to provide our Services to you and improve your Foresight experience, we may also collect non-personal information such as mobile device IDs, internet protocol (“IP”) addresses, web browser information, referring page URLs, and data related to your interactions with our Portal and Website, including voice recordings.
How We Use Your Information
We use the information that we collect to provide you our Services, including but not limited to, providing appropriate services, conduct consultations and evaluations, providing you treatment related information, giving health and service recommendations, displaying personalized health notifications, marketing and advertising products and services, and optimizing our internal systems and processes. We monitor the patterns of usage on our Website and Portal and use any feedback you give us to identify ways to improve the user experience and improve functionality.
We use your information to communicate with you through our Portal, text messages, emails, and in certain situations by phone call. It is important for us to be able to contact you in order to keep you updated on any issues with your prescription, your doctor’s instructions, or your insurance. We may also send you notifications related to prescription and order status, delivery confirmations, security alerts, Portal updates, new services, and other administrative messages.
What Information We Share
Information Shared to Perform Services. As described in our Notice of Privacy Practices, we may share your information with your doctors or other health care professionals involved in your care or treatment.
Information Shared with Service Providers. We may share your information with third party business associates that we contract with to perform various services (for example, server hosting, billing, etc.). The information we share with business associates is limited to that information needed in order for them to provide the contracted services. Also, each business associate is required under our contracts with them to protect your personal and medical information, and not to use it for any reason except as necessary to provide the contracted services.
Information Shared with Third-Parties. We may share your aggregated information and non-identifying information with third parties to conduct on-going quality improvement activities, or for industry research and analysis, demographic profiling and other similar purposes. In some cases, we receive remuneration for sharing non-identifying information with third parties.
Required Disclosures for the Protection of Others. We may disclose your information in situations where it is required (or if we believe it is required) by federal, state, or local law. We may also disclose information in response to a court order, subpoena, discovery request, or other request in connection with a judicial or administrative proceeding or from a law enforcement official.
How to Modify Your Information
You can access and modify the PII that you provide to us by contacting Foresight and requesting a modification.
Security of Information
Your account information is password-protected for your privacy and security. Foresight safeguards the security of the information you provide to us with physical, electronic, and managerial procedures. In certain areas of our Website and Portal, we use industry-standard technology to encrypt data and enhance the security of data transmissions. While Foresight is committed to protecting your PII, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your PII when you are on the Internet. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
To further protect your privacy, you may choose to stop receiving marketing, promotional, reminder, or notification emails, direct mail, phone and mobile marketing communications from Foresight.
Notice for California Users and Residents
Under California Civil Code Section 1789.3, California users are entitled to a specific consumer rights notice. If you have a question or complaint regarding our Website, please send an email to firstname.lastname@example.org. You may also contact us by writing to Foresight at 3017 Telegraph Ave, Suite 210 Berkley, CA 94705. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to ask for a notice identifying the categories of PII which we share with certain third parties for direct marketing purposes under certain circumstances and providing contact information for such third parties. If you are a California resident and would like a copy of this notice, please submit a written request to: Foresight at 3017 Telegraph Ave, Suite 210 Berkley, CA 94705.
Do Not Track Signals
Our Website does not have the capability to respond to "Do Not Track" signals received from various web browsers.