Senior Leadership Team
CHIEF INNOVATION OFFICER
Why mental health matters to me: People close to me have struggled with the challenges presented by the current mental health care system—in particular, stigma, lack of access and limited treatment options. Improving people’s well-being is the most important problem I can help solve, as it has a significant impact on quality of life.
Focus at Foresight: My time is spent largely in clinical innovation and technology, working with our teams to improve outcomes and deliver an outstanding member and provider experience.
Previous work experience: I studied electrical engineering and computer science at the University of California, Berkeley, before founding Foresight.
CHIEF GROWTH OFFICER
Why mental health matters to me: Mental health is a deeply personal interest of mine. I’ve had a number of very close friends who’ve struggled with depression, anxiety and trauma. Seeing the many challenges within the current system—including difficulties with access, affordability and quality of care—is what motivated me to start Foresight.
Focus at Foresight: I’m focused on our purpose: empowering people to be happier and healthier. To accomplish this mission, I’m working with our incredible team to open up access to affordable, exceptional mental health care across the country.
Previous work experience: Founding Foresight has encapsulated my entire career since taking time off from the University of California, Berkeley.
CHIEF OPERATIONS OFFICER
Why mental health matters to me: The Foresight mission is personal for me. Some of the most important people in my life have struggled with depression, anxiety, substance abuse and mood disorders, and I know the pain of losing someone to death by suicide. During my journey, I’ve run into the very same roadblocks that many of our members have—trying to find high-quality care covered by insurance—and want to be a part of the solution. I want to help drive the conversation forward so that mental health loses its stigma and is valued on par with physical health.
Focus at Foresight: I have the pleasure of working with our Clinical and Operations teams to evolve the delivery of mental health care, and to ensure our members and providers enjoy a best-in-class experience.
Previous work experience: I served as Chief Operating Officer and Chief Executive Officer of a home health and hospice organization focused on delivering exceptional service and empowering local teams. Prior to that, I helped DaVita Inc. establish a strong international footprint as their Vice President of International Operations and Development.
VICE PRESIDENT OF PEOPLE OPERATIONS
Why mental health matters to me: I know firsthand how challenging it is to find care for a loved one in crisis. I’m proud to work with this community of professionals completely devoted to improving the quality and accessibility of mental health care. We have so much work to do as humans in how we tend to our own mental health as well as the mental health of others. I am fortunate to be part of the solution.
Focus at Foresight: Our core values drive us to care for Foresighters—our employees—who are the people who take care of people. On the People and Culture team, we ensure Foresighters have opportunities for development as we grow, are seen and acknowledged for the work they do, and afforded a community in which they feel connected and excited to do their best work. Our team manages total rewards, organizational and learning development, employee relations and onboarding.
Previous work experience: I’m fortunate to have worked with organizations that are purpose-driven with humble, people-first leaders, and have been recognized as top places to work. These same attributes drew me to Foresight. Recognized as one of Glassdoor’s 50 Best Places to Work 2022, in the Small & Medium Companies category, Foresight has allowed me the opportunity to draw on my experience in all facets of the human resources discipline in a fast-moving, dynamic and fun environment where the people experience is paramount.
CEO AND EXECUTIVE CHAIR
Why mental health matters to me: My commitment has always been to improving access to care—whether medical, dental or behavioral health. I’ve successfully built organizations focused on both the quality of care provided to patients and the quality of care taken in tending to organizational health. I’m excited for my role with Foresight as we embark on a new leg of our journey here. Tens of thousands of members—our patients—rely on us for care, and we’re thrilled to partner with them on their path to better mental health.
Focus at Foresight: As CEO and Executive Chair, I’m working to ensure we continue offering affordable, exceptional mental health care that’s covered through insurance. We’re focused on clinical excellence and strengthening our position in the states we’re already in. And we’re committed to nourishing our team members and flourishing as an organization.
Previous work experience: In addition to my role here at Foresight, I serve as president of Colony Care Behavioral Health in Wellesley, Massachusetts. I also serve as interim CEO and member of the board for LearnWell, a mental health support organization in Plymouth, Massachusetts. I founded and am a board member for Thrive Skilled Pediatric Care, a national home care services provider for medically fragile children. I also founded American Dental Partners, Inc., and served as CEO, president and director there for 20 years. I currently serve on the board of directors for the National Institute for Children’s Health Quality, and also serve as a senior advisor to Amulet Capital Partners. I’m a former president of the Boys and Girls Club in Lawrence, Massachusetts; a former member of the dean’s board of advisors at Tufts University School of Dental Medicine; a former member of the dean’s advisory board at the Harvard School of Dental Medicine, and a former member of the finance committee for the Town of Andover.
National Leadership Team
Caiti Crum, LMFT, CT
Why mental health matters to me: I believe that mental health care is a human and civil right. I’ve experienced and observed what occurs when people are not heard, understood or protected—and the impact that has on their resilience and capacity to love themselves and others. People in our country are living with the confluence of the destigmatization of mental illness and the compounding of multiple collective traumas—from community violence and systemic oppression to the impacts of the COVID-19 pandemic and health care inequities— and seeking support and validation.
Focus at Foresight: I’m deeply dedicated to our mission—I believe everyone should have rapid access to affordable, high-quality mental health care. In order for us to achieve this objective, Foresight contracts with insurance companies around the country to ensure we’re meeting the needs of each community. Our strategic partnerships and employee assistance program (EAP) provide additional paths of entry into Foresight’s services.
Previous work experience: My work as a teacher and experience with community organizing and advocacy drew me to multiple domains of mental health care. I’ve worked in inpatient facilities, started and managed a crisis residential facility, family therapy center and private practice, and managed a variety of programs within community mental health care, predominantly with people coping with severe mental illness. My clinical work in private practice focuses on thanatology—the study of death, grief, dying and mourning. I teach a course on aging and long-term care at the Wright Institute in Berkeley, California, and am a member of the board of directors for the Green Burial Council. I’m currently working on my doctorate in anthropology and social change at the California Institute of Integral Studies, with a focus on health care providers, immigration and remittance economies.
DIRECTOR OF TALENT ACQUISITION
Why mental health matters to me: I’ve always had a passion for health care. My mom is a registered nurse, so I grew up witnessing the physical care and support she provided her patients. The importance of mental health to me in two words: my family. I need to be present for my wife and kids, both physically and mentally. I cannot effectively do this without being in the right mental space. Over the past two decades, the world has experienced significant events that have propelled the need to destigmatize mental health. I believe caring for our mental health encourages the world to not suffer in silence.
Focus at Foresight: I’m honored to lead recruitment efforts across the organization with a passionate team of professionals. My team has the unique responsibility of sourcing, screening and selecting top talent to join us in our goal of broadening access to affordable mental health care.
Previous work experience: Prior to joining Foresight in March 2021, I served as a recruitment leader for more than a decade, including at a national recruitment process outsourcing organization and a national health services organization, as well as with a small staffing business I started. Foresight is my first venture in mental health and combines my passion for health care recruitment with a fast-paced, ever-changing environment.
VICE PRESIDENT OF PAYOR ENGAGEMENT AND STRATEGY
Why mental health matters to me: I’ve always had a special place in my heart for those struggling with mental illness and addiction—it’s why I went to school to become a therapist. I realized early on that mental health is as important as physical health. Helping to end the stigma of mental health, open access to care and assist those who experience mental health issues brings me joy, and value and improved livelihood to others.
Focus at Foresight: On paper, it may be described as contracting, but to me it’s so much more. Working with payers to support the overall wellness needs of their subscribers is key. The development of relationships, quality-of-care initiatives and building a foundation of trust is at the core of my job.
Previous work experience: I’ve spent four decades working in mental health and addiction treatment. I started out in a variety of roles—mental health tech, case manager, social worker and therapist—and later moved to the business side of care. Since then, I’ve worked in regional and national positions in business development, marketing, utilization review, admissions and contracting.
VICE PRESIDENT OF OPERATIONS AND MEMBER EXPERIENCE
Why mental health matters to me: I found a true passion in giving back and supporting at-risk youth through foster care and volunteer services. Many of these young people struggled with their mental health due to trauma and abuse. Through successful partnerships with therapists and psychiatrists, I was able to witness firsthand their growth, improved quality of life, happiness and overall well-being transformation.
Focus at Foresight: Ensuring the best experience for our members, from enrollment through the time they’re with us for services.
Previous work experience: Throughout my career, I’ve had the opportunity to drive operational excellence for employees and customers. I have a long tenure of creating delightful customer experiences for many organizations.
DIRECTOR OF PSYCHIATRIC SERVICES
Why mental health matters to me: I’ve always had a passion for the mind—how fragile and resilient it can be. It took me years to realize that the draw of mental health stemmed from my own personal experiences and struggles with it. I also witnessed disparities in being able to find help for those who needed it most while working as a registered nurse (RN). Seeing these disparities further fueled my desire to be an advocate for mental health. I’m passionate about psychiatry, specifically, because I believe as a discipline it has a long way to go, and I want to be at the forefront of making a difference in the field and lives of others.
Focus at Foresight: My role is to grow and develop the psychiatric team and services, while discovering innovative ways to make Foresight the best place to be a psychiatric provider and for someone seeking psychiatric services. I also have the pleasure of working with other departments to realize the organization’s vision and purpose.
Previous work experience: As an RN, I worked in the neurology unit of a large teaching hospital, where I discovered that my passion lies not in the brain, but the mind. From there, I pursued further education as a psychiatric nurse practitioner while working at a residential treatment center for children and adolescents suffering with eating disorders. After obtaining my master’s degree and nurse practitioner license, I worked in outpatient private practice, teaching at a university and at an inpatient psychiatric unit before finding my way to Foresight, where I fell in love with the culture and mission.