Client Coordinator (Bilingual)

Boise, Idaho, United States

Welcome to Foresight Mental Health. Join a team with purpose! 

At Foresight Mental Health, we are committed to supporting our providers and offering opportunities for mental health professionals to grow, share, and mentor while providing compassionate care to our clients! We  invite you to consider joining our team, dedicated to the purpose of improving access to high-quality, affordable mental health care.

At Foresight, the Client Coordinator is responsible for directly matching clients for therapy services via phone, email and request form. You will drive the client experience from inquiry, client service setup, completion of necessary documentation, and handoff to scheduled clinician prior to the first appointment. You’ll play a critical role in the success of the operations team and supports the intake team’s contributions to company growth goals.

This position has a remote schedule of 10a-7p MST Monday through Friday from your home office.

As a Client Coordinator, you will:

• Directly support new clients in scheduling their first appointment through the phone, email and request form
• Verifying insurance benefits during the intake process
• Ensuring co-pay amounts are selected at time of intake
• Creating portal accounts
• Assisting in answering phone calls
• Working collaboratively with the Practice Management and Clinical Leadership teams to ensure proper utilization and schedule management
• Strategic scheduling for new services when requested by the psychiatry team

What We’re Looking For:

• Excellent written and verbal communication skills 
• Exceptional customer service skills
• Bilingual in English and Spanish required
• Strong computer skills
• Associate Degree preferred
• Healthcare experience preferred
• Intake experience strongly preferred
• Medical office and HIPAA experience preferred

What We Offer:

• This is a full-time, position that pays $16-$18 per hour
• Comprehensive medical, dental and vision coverage
• 2 weeks starting Paid time off “PTO” that grows with tenure
• $50,000 employer provided basic life insurance
• Employer provided short term & long term disability, up to 60% of your annual salary
  Pet insurance
• Student loan counseling services
• Employee Assistance Program (EAP)

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